Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.
Shipping & Delivery We offer Free Worldwide Shipping on all orders.
- 🇰🇷 Domestic (South Korea): 1–5 business days
- 🇺🇸 United States: 9–14 business days
- 🇯🇵 Japan: 10–13 business days
- 🌏 Asia & Middle East: 8–17 business days
- 🇪🇺 Europe: 9–17 business days
- 🌎 Canada & Americas: 13–30 business days
- 🌍 Rest of World: 14–30 business days
Actual delivery times may vary due to carrier delays or customs clearance procedures.
Customs & Taxes International orders may be subject to customs duties and import taxes upon arrival. These charges are the responsibility of the customer and are not included in the order total.
Order Tracking Once your order is shipped, you will receive a confirmation email with a tracking number. Tracking information may take 2–5 business days to update.
Lost or Delayed Packages If your package has not arrived within the estimated delivery window, please contact us and we will investigate with the carrier.
📧 Contact: hello@bestorahome.com